Computer (Windows or Mac)

Option 1: Google Chrome Menu

  1. In the top right corner of the browser, click More.
  2. Click Clear browsing data...
  3. A box will pop up with two tabs, select Basic. At the top, choose All time for the time range. 
  4. Make sure the boxes next to Cookies and other site data and Cached images and files are checked.


  5. Click Clear data.
  6. After the box has finished spinning and gone away, close all open Google Chrome windows and tabs and reopen Google Chrome.

Option 2: Google Chrome URL Shortcut

  1. Open Google Chrome Chrome. In the URL bar at the top of your browser window, type:
    1. chrome://settings/clearBrowserData
  2. A box will pop up with two tabs, select Basic. At the top, choose All time for the time range. 
  3. Make sure the boxes next to Cookies and other site data and Cached images and files are checked.


  4. Click Clear data.
  5. After the box has finished spinning and gone away, close all open Google Chrome windows and tabs and reopen Google Chrome.

Option 3: Google Chrome Keyboard Shortcut

  1. Open Google Chrome. At the same time, press down on the keys CTRL + SHIFT + DEL.
  2. A box will pop up with two tabs, select Basic. At the top, choose All time for the time range. 
  3. Make sure the boxes next to Cookies and other site data and Cached images and files are checked.


  4. Click Clear data.
  5. After the box has finished spinning and gone away, close all open Google Chrome windows and tabs and reopen Google Chrome.

Android (App)

  1. On your Android phone or tablet, open the Chrome app Chrome.
  2. At the top right, tap More More.
  3. Tap History and then Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and site data" and "Cached images and files," check the boxes.
  6. Tap Clear data.

iPhone & iPad (App)

  1. On your iPhone or iPad, open the Chrome app Chrome.
  2. At the bottom, tap More More.
  3. Tap History and then Clear browsing data.
  4. Make sure there’s a check mark next to "Cookies, Site Data," and "Cached Images and Files."
  5. Tap Clear browsing data.
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