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You will need to have permissions for the file or folder that you are trying to access. For Enterprise or Excelsior drives, this means that only the owner of that folder can do this. For Columbia Folders, only users with FULL permissions to that folder can make this change.

Step 1: Browse to File or Folder

Browse to the file or folder that needs restoration. If you are trying to restore an entire folder, open the parent folder (folder that contains the corrupt folder) and not the actual corrupt folder.

Step 2: Go to Properties

Right click on the folder or file you would like to recover and select Properties. If the file is missing, then right click on the folder it should be in and select properties.

Step 3: Select Previous Versions

Select the tab labeled Previous Versions.

Step 4: Find the Restore Point

In the list, you will see the available restore points. It is usually best to start with as close a restore point as possible. Otherwise if you know when the file or folder was last accessible, select the restore point closest to that time. If you would like to check the contents of the backup before restoring it, click on the open button. Otherwise once you find the restore point you are looking for, click on the restore button.

If you decide to use the Restore button, you will delete any changes made to the folder after the time of the selected restore point.

Step 5: Check if File or Folder has been Restored

In the folder where the file or folder is located, you will see the restored item under its original name.

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