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Cherwell Form to request adding/removing equipment from an OIT Server Room

Server Room Equipment Form Instructions and FAQ

Instructions

• Complete the Cherwell form found on the OIT Cherwell Portal
• Fill the form out to the best of your abilities.
• Some fields have tool tips if you hover over them.
• If you select Other, in the comments field please include what it should be.
• If you don't know what to put in a required field put a question mark (?).  After you submit the form someone will discuss it with you and fill it in.
• You do not need to fill this form out for existing equipment. An email will be sent out when this changes in the future.
• You do not need to fill this form out for internal hardware changes like: Adding/Removing RAM, hard drives, other storage etc.
• You do not need to fill this form out if you are adding/removing IPs, DNS, etc assuming you aren't changing the primary one listed on the form.
• There are tool tips available for most fields If you just hover over the input field.

FAQ

• Our racks have a standard width of ~19 inches and have a maximum depth of ~36 inches
• Line side (feed or normally male plug) of the power cable needs to be either:
  • IEC 60320 C13
  • IEC 320 C19
• List who will physical install the device: vendor, yourself, or if you need someone from OIT to do it.
• Eithernet connects are assumed to be RJ45 plugs, please note in the comments if you plan to use DAC or fiber cables.
• If you have questions please email [email protected]