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- Virtual attendees cannot see anyone in the Teams Room:
- Ensure that the camera is not disabled on the Teams Room device's control panel.
- If the camera icon on the meeting control bar has a line through it, the camera has been disabled. Tap this icon to re-enable the device's camera feed.
- If this does not resolve the issue, please reach out to the UCCS Service Desk at (719) 255-4357
- The room has a conferencing device and is powered on, but there is no video output on the room display:
- Tap "More" on the control panel.
- Select "Restart".
- After restarting the device, if the issue persists, please call the UCCS Service Desk at (719) 255-4357
Video Tutorials
Videos showing how to use the system can be found here, for any additional help, please contact the UCCS Service Desk at (719) 255-4357.
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