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Requests for exceptions can be submitted by contacting the OIT Service Desk directly or submitting a service request through the OIT Service Desk Cherwell Self Service Portal.

FAQ

Q:  Does this mean I can't customize my office computer?
A:  You will still be able to do normal customizations such as setting a family photo as your background, but admin changes such as renaming your computer or modifying security settings will be restricted.

Q:  Will I still be able to install the software and applications I need?
A:  Software installs will be restricted to those that have been approved or deemed safe by OIT Security.  These installs may still be restricted to methods approved by OIT, such as the Company Portal. Refer to this article for more information: https://kb.uccs.edu/x/SoF9Fw

Q:  What if I really need local admin permissions to do my job?
A:  Please verify and document that the changes are now preventing you from doing your job duties, and work with your Dean or Director to submit an exception request.  OIT is committed to reviewing and responding quickly to these requests to minimize disruption and downtime.

Q:  Can I keep my admin permissions on a student-facing computer lab that I manage?
A:  Some existing admin exceptions related to student facing computer labs and classrooms have been grandfathered into the new security policy.  If you find you no longer have these permissions, please work with your Dean or Director to submit a new exception request.

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