| Table of Contents |
|---|
| Note |
|---|
These new changes to the Account Recovery process will start on 11/15/17 |
| Table of Contents |
|---|
When you log into |
...
an Office 365 Application, such as Outlook Web App ( |
...
OWA) for the first time, you will be asked to provide account recovery options. You must provide at least one of the two requested options (alternative email or phone number). |
Step 1:
...
Open My UCCS Account Page
Go to Browse to https://outlookmyaccount.com/uccs.edu and type in / and click on Update Recovery Options.
Step 2: Login with your UCCS Credentials
Login with your UCCS email address and password. Click Sign In.
Step
...
3: Additional info required
You will see the following image. Click Next to add additional recovery information
Step
...
4: Set up the Authenticator App
You will be directed to the following page to set up recovery options. Only one recovery option is required, however, you can configure both.
See Recovery Option 1: Phone to setup Phone Recovery or Recovery Option 2: Email to setup Email Recovery
We highly recommend setting up the Microsoft Authenticator app.
| UI Button | ||||
|---|---|---|---|---|
|
| UI Button | ||||
|---|---|---|---|---|
|
| Anchor | ||||
|---|---|---|---|---|
|
...
Additional Option
...
:
...
Phone Number
Step 1:
...
I want to set up a different method
Select the link located on the bottom left titled "I want to set up a different method." You will be presented with a drop-down menu, select Phone then 
After clicking on Set it up now next to Authentication Phone is not configured, you will see the following page. Choose your applicable country code and enter your phone number. This is the phone number that you will receive a code that you will need to enter in the next step.
| Note |
|---|
Do not use your campus phone number if you share an office with others. |
If the phone is text message message capable, click on on text me. If you prefer to receive a phone call, click on call me.
Step 2: Verify Code
Enter the code that you received in a text message or via an automated call. Press Verify Next
...
Step 1: Enter Alternative Email Address
After clicking on Set it up now next to Authentication Email is not configured, you will see the following page. Enter an alternative email address and press email me. Be sure that it is not a UCCS email address. This is the email address that you will receive a code that you will need to enter in the next step.
| Note |
|---|
Do not use your UCCS email address |
Step 2: Verify Code
Enter the code that you received in an email. Press Verify.
Step 4: Recovery Options Sucessfully Set
Once one or more recovery options are set, you will see a green checkmark next to whichever option you set. Press finish to be directed back to your email.
