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titleBlocked or Allowed Senders | Outlook Web App

Blocked or Allowed Senders added to your Safe Senders list will not get caught in the Microsoft Quarantine filter.

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refers to lists in Outlook:

a) Blocked senders and domains
b) Allowed senders and domains 

that allow you to block unwanted senders, or allow senders through that are being actively blocked by the Microsoft Quarantine Filter

Option One - Blocked or Allowed Senders

Step 1: Log into

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the Outlook Web Application (OWA)

Sign in with your UCCS email address and password

Step 2: Click the Settings icon

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  • Located in the top-right corner of the

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  • screen

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Step 3: Type

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Blocked senders and domains in the search bar

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  • Select the option for

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  • Blocked safe senders and domains

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Step

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4: Manage the

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Block or

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Tip

If you would rather Microsoft not send items to your "Junk Email" folder, you may select "Don't move email to my Junk Email folder".

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titleNote

If the Safe Senders and Recipients or Blocked Senders lists are greyed out, make sure Automatically filter junk email is checked at the top of the page

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Option 2: Mark as "Junk"

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Allow list

  • Use the + Add and delete (trash can icon) under each respective section to add or remove email addresses to either the Blocked senders and domains or Safe senders and domains lists:

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  • Addresses under the Blocked senders and domains list will bypass your inbox and quarantine filter. Use this for unwanted, spam, or phishing messages
  • Addresses under the Safe senders and domains list will bypass the quarantine filter and will be delivered directly into your inbox. Use this if you suspect the quarantine filter is quarantining genuine messages

Option Two - Mark as Junk or Not Junk

Step 1: Log into the Outlook Web Application (OWA)

Sign in with your UCCS email address and password

Step 2: Right-click the Junk email

When you right-click on the message you would like to mark as junk, a menu will come up with various options. Select Mark as junk or Mark as Not junk.

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Step 3

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If you choose to report the message, Microsoft will be sent a copy of the message for review, then the message will be moved to the junk folder. If you choose Don't report the message will be moved to the junk folder without a copy being sent to Microsoft.

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(Optional): View Safe or Blocked Sender

You may go back to the Block or allow Blocked safe senders and domains settings to see that the sender has been added to the Blocked Senders list.

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Option 3: Marking as "Not junk"

Step 1: Log into OWA (Outlook Web Application)

Sign in with your UCCS email address and password

Step 2: Right-click the "Not Junk" Email

Navigate to the Junk folder. Then right-click on the message that should not be in the Junk folder and select Mark as not junk.

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Step 3: Choose Report or Don't report

If you choose to report the message, Microsoft will be sent a copy of the message for review, then the message will be moved to the inbox folder. If you choose Don't report the message will be moved to the inbox folder without a copy being sent to Microsoft.

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