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Comment: changed link for recovery page

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Step 1: Browse to the Account Recovery Page

Navigate to https://accountsmyaccount.uccs.edu then click on Recover your accountAccount

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Step 2: Fill out the Form

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  1. Once this option is selected, press the button labeled Email.

  2. Type in the code that you recieved in your alternate email account. Press Next.

    Note

    The email will come from Microsoft on behalf of University of Colorado Colorado Springs <[email protected]

  3. Move on to 21790903Step 4

Option 2: Select Text my mobile phone

  1. Once this option is selected, press the button labeled Text.

  2. Type in the code that you recieved in your alternate email account. Press Next.

  3. Move on to 21790903Step 4

Option 3: Select Call my mobile phone

  1. Once this option is selected, type in your recovery phone number. Press the button labeled Call.


  2. You will receive a phone call from Microsoft. Press the #key on your phone to authorize the password change.

  3. Return to the website.
  4. Move on to 21790903Step 4

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Step 4: Create a New Password

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