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Info

This guide is geared specifically to creating an inbox rule to help clean up Undelivered emails after an email account has been compromised.

Table of Contents

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Table of Contents
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Step 1:

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Click the

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Settings Menu

Once you log in, click on the cog in the Settings (gear icon in the upper right hand corner of the screen), then select View all Outlook settings.Image RemovedAll Outlook Settings at the bottom:

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Step 2: Select the

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Rules Menu

In the options menu, select Mail -> Rules -> Click Rules → Add new rule.

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Step 3: Create a New Rule

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The following screen will open when you select Create new rule

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Step 4: Name the Rule

You can name the rule whatever you'd like.  For this guide we have named the rule test.

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Step 5: Setting Subject Condition

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  • Enter a descriptive name for the rule

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Step 5: Select what to target

  • Under Add a condition,

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The word you'll want to add to the rule is Undeliverable and then you'll click the + icon.

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Step 6: Setting Up Date Span

Note

This rule is critical!  The rule only needs to run for about two days before it is once again disabled.  This allows you to get Undelivereable emails in the future if an email you send to a professor or another student couldn't be sent.

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From the drop down box select Before under the Received section

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For the date you'll want to select is 2 days from the current date.  In this example today's date is 11/27/2019.  So the date picked is 11/30/2019 so that for the current date and over the next two days the rule will be applied.

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Step 7: Setup the Action to Delete

Under the Add an action section you'll want to select the drop down box and then select Delete under the Organize section

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Step 8: Verify Final Settings

Make sure that your rule looks similar to the image below, with the date being set according to Step 6.

Make sure that the check box at the bottom of the screen for Stop processing more rules is unchecked.

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  • select how you want to setup the rule
  • In this example, we want to target all new emails that have the word Undeliverable in the Subject line of the message

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Step 7: Select what to do with the messages

  • Under Add an action, select what you'd like to do with the message
  • In this example, we want to move the message to the Deleted Items folder

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Step 8: Save the Rule

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  • You can temporarily turn off the rule by toggling the switch to the left of the rule
  • You can edit or delete the rule by pressing the respective icon to the right of the rule
Note

This rule only works on new emails coming in. You will have to either manually delete the emails currently in your mailbox or use the Outlook desktop application to run the rule on your mailbox.

To manually run a rule in the Outlook desktop application please see this Microsoft KB article: https://support.office.com/en-us/article/Manage-email-messages-by-using-rules-c24f5dea-9465-4df4-ad17-a50704d66c59

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