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  1. Each user that is invited to your account will receive an email similar to this:
  2. The user will click the hyperlink or paste it into a browser to accept the invitation.
  3. If the user is the owner of a paid account, they will then see a page like the one below where refund details can be arranged.
    Image RemovedPlease ensure that you are sending the refund to yourself, or to your department if they paid for it.
    Image Added
  4. After the above steps are complete, the user can sign in like before by navigating to zoom.us. This user is now a member of your organization's account.

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