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Senders added to your Safe Senders list will not get caught in the Microsoft Quarantine filter.


Option 1: Block or allow list

Step 1: Log into OWA (Outlook Web Application)

Sign in with your UCCS email address and password

Step 2: Click the Settings icon

The Settings icon in OWA is a cog located in the upper right corner of the page.

Step 3: Type Block or allow in the search bar

Step 4: Select the option for Block or allow

Step 5: Manage the "Block or allow" list

If you would rather Microsoft not send items to your "Junk Email" folder, you may select "Don't move email to my Junk Email folder".

Note

If the Safe Senders and Recipients or Blocked Senders lists are greyed out, make sure Automatically filter junk email is checked at the top of the page


This area will allow for you to manage your list of "Safe Senders and Recipients" as well as "Blocked Senders". You can add or remove email addresses from either list by clicking on the pencil to add users, or the trash can to remove users.

Option 2: Mark as "Junk"

Step 1: Log into OWA (Outlook Web Application)

Sign in with your UCCS email address and password

Step 2: Right-click the Junk email

When you right-click on the message you would like to mark as junk, a menu will come up with various options. Select Mark as junk.

Step 3: Choose Report or Don't report

If you choose to report the message, Microsoft will be sent a copy of the message for review, then the message will be moved to the junk folder. If you choose Don't report the message will be moved to the junk folder without a copy being sent to Microsoft.

Step 4 (Optional): View Blocked Sender

You may go back to the Block or allow settings to see that the sender has been added to the Blocked Senders list.

Option 3: Marking as "Not junk"

Step 1: Log into OWA (Outlook Web Application)

Sign in with your UCCS email address and password

Step 2: Right-click the "Not Junk" Email

Navigate to the Junk folder. Then right-click on the message that should not be in the Junk folder and select Mark as not junk.

Step 3: Choose Report or Don't report

If you choose to report the message, Microsoft will be sent a copy of the message for review, then the message will be moved to the inbox folder. If you choose Don't report the message will be moved to the inbox folder without a copy being sent to Microsoft.

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