What to do if you encountered this email:

The following email has been evaluated and flagged as phishing. If you have received this email, please delete it from your inbox. If you have clicked the link in the email and provided your credentials, please use our password change tool and then contact us.

Email Body

Microsoft Office

Unable to Verify Subscription


Sorry, we are unable to verify your [email protected] subscription, so most of your mailbox features have been disabled. Please re-enable now.


Why it happens

While you don’t need to be online at all times to use Office 365, you do need to connect to the Internet intermittently so Office 365 can verify that your subscription is still active. If Office 365 can’t check the status of your subscription for an extended period of time (usually around 30 days), you’ll see the ''Unable to Verify Subscription'' message, and Office 365 will eventually disable most of your mailbox features.

The Microsoft Office Team
We hope to continue serving you.
Microsoft Corporation
One MSN Way, Redmond, WA 98052
Microsoft respects your privacy, Please read our online Privacy Statement.
This Message was sent from an unmonitored e-mail address. Please do not reply this message.


To learn more about phishing, including how to spot a phish, go to our phishing resource page.

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