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Who is Eligible for a Chromebook?

If you are an incoming freshman or transfer student at UCCS and would like a Chromebook, there are a few things you need to check before you are eligible to receive one. 

Eligibility Requirements:

  • Incoming student
  • Enrolled full-time (12+ credits)
  • Classified as in-state or out-of-state

International students do not qualify due to customs enforcement.  Returning upperclassmen students will only have an opportunity based on Chromebook availability.

How Do I Apply?

You can apply for your Chromebook online at https://laptop.uccs.edu/. Once you have submitted your application, your request will be reviewed and approved if you meet the eligibility requirements.

You can pick up your Chromebook at the UCCS Bookstore once you receive a confirmation email.

Checking Out Your Chromebook at the Bookstore

Before you visit the Bookstore to pick-up your Chromebook, please complete the following steps:

  1. Please agree to the terms and conditions of this program by completing the Chromebook Request Form. You will receive an email confirmation, please bring this confirmation email with you to the Bookstore.
  2. Before you receive your Chromebook, you must change your password to login into your Chromebook. Please change your password by visiting our UCCS Account Options page and selecting the "Update Password" option.
  3. If you have chosen to pick-up your Chromebook from the UCCS Bookstore, please bring your Student ID or the confirmation email with you during your selected pick-up time frame.
  4. If you have chosen to have your Chromebook shipped, you will be contacted by the UCCS Bookstore to confirm your shipping address and they will arrange for payment of your shipping costs. Students are responsible for the cost of shipping.

If you would like to change your pick-up date or remove your application, please visit the online portal: https://studentlaptop.uccs.edu/login.php

Please check the UCCS Bookstore website for current operating hours and what to expect this semester.

UCCS Bookstore Location Information

University Center, Lower Level

1420 Austin Bluffs Parkway

Colorado Springs, CO 80918

Map / Store Info

719-255-3247

Chromebook@uccs.edu

Waitlist for Returning Students

Returning students may request to be placed on a waitlist for Chromebooks. The deadline for freshmen and transfer students to pick up their devices is the census date. Any remaining devices will be distributed based on when a student submitted their waitlist request. Shortly after the census date, typically the next Monday, students will be notified whether their waitlist request has been approved.

Getting Your Chromebook Shipped to You

During the Chromebook reservation process, you can choose to have your Chromebook shipped to you. You will receive an email indicating the next steps to get your Chromebook:

  1. Please complete the Chromebook Request Form. You will receive an email confirmation, please forward this email to books@uccs.edu.
  2. After you have completed the online Chromebook agreement, click on this link Chromebook Shipping to arrange for your Chromebook to be shipped to you.
  3. Before you receive your Chromebook, you must change your password to login into your Chromebook. Please change your password by visiting our UCCS Account Options page and selecting the "Update Password" option.

How do Students get Signed into Their Chromebook for the First Time?

Prior to signing into your Chromebook you must change your password and then wait 24 hours to allow time for the change to sync.  If you pick up your Chromebook and do a password reset in the same day you will have to wait until the following day before you'll be able to sign into the Chromebook.

Please change your password by visiting our UCCS Account Options page and selecting the "Update Password" option.

Your Chromebook must also be actively connected to a wireless network.  If you are on-campus your Chromebook should automatically connect to UCCS-Wireless.  If you are off-campus you will need to first connect the Chromebook to a wireless network from the login screen.

What do I do When There's an issue logging into the Chromebook with a UCCS Account?

If there’s an issue logging into your Chromebook, contact chromebook@uccs.edu or the UCCS OIT Help Desk.

What are some features of the Student Chromebooks?

Make/Model: HP x360 11 G2 EE

The student Chromebooks are unique in the fact that everything is saved in the Cloud. All your assignments and papers are saved through your student OneDrive account which allows you to access them from anywhere.  As everything is operated in the Cloud your Chromebook will always have the most up to date software.

There are limited apps available for installation from the Play Store.  As the Chromebooks are intended for schoolwork there are limitations to the apps that can be made available for download.

The Chromebooks do have the ability to remote into lab computers on-campus using the Remote Desktop Finder.  While remoted into the lab computers you will be able to use all the software installed on them.

What do I do if my Chromebook isn't functioning correctly?

If your Chromebook appears to be damaged or non-functioning in any way please reach out to the OIT Help Desk.  They will be able to offer assistance in determining the issue and, if needed, facilitate a replacement.

Some possible issues that you could see with your Chromebook:

  • Touch screen no longer works
  • There are black or multi-colored lines across the screen
  • There are frozen pixels on the screen
  • The Chromebook will no longer charge and/or hold a charge
  • The charger no longer works on the Chromebook but a different one did
  • The track pad is no longer responding
  • Keys or the entire keyboard is no longer responding
  • The Chromebook can't even see any wireless networks

Information to have before contacting the OIT Help Desk

To expedite your Chromebook request please have the following information available prior to contacting the OIT Help Desk:

  • Specific issue(s) you are encountering
  • Your Student ID Number
  • Your Chromebook's Serial Number

Locating the Chromebook Serial Number

The Serial Number is located on the bottom of the Chromebook, is 10 characters long, and made of numbers and capital letters.

If there is a QR code sticker on the bottom of your Chromebook the serial number is also printed below that QR code.